Will it work with our tools and our team?

Yes. We connect the tools that work and replace only what holds you back, with your approval. Your team needs no technical skills: we handle everything technical and train them on what we build. Examples by department: sales, customer service, finance and operations.

Your data sits in its own separate workspace, access is limited to the people who need it, and we sign an NDA from day one. It’s never shared with another company.

How fast will we see results?

Your proposal arrives within 48 hours. Your Business OS goes live in the first month, followed by a new AI capability every month.

How much of my time does it take?

A kickoff, then one hour a month with your CTO. Everything else runs through your shared channel and the Friday update.

WhatsApp AI

A WhatsApp AI agent that answers your customers in Arabic and English

In the UAE most customers write on WhatsApp first. A WhatsApp AI agent answers every enquiry in Arabic or English within minutes, day and night, qualifies leads, books appointments and hands the conversation to your team when it matters.

Backend&Co connects WhatsApp Business to your CRM and your Business OS, so every conversation, lead and booking lands in the same place your team already works.

Book a strategy session

What the WhatsApp agent does

It answers questions from your own information, not from guesses: your services, prices, opening hours and policies, kept current in your Business OS. It asks the questions your sales team would ask, books the meeting or the visit, and sends reminders.

When a customer needs a person, it hands over with the full conversation, so nobody has to ask the same question twice. Your team sees every conversation and can step in at any moment.

The tools we connect

HubSpot
Salesforce
WhatsApp Business
Zendesk
Intercom

When it arrives

When	What
Month 1: Foundation	Your Business OS is live, your tools connected, your data in one place
Months 2 to 4: First results	AI where it pays back fastest, often sales and customer service
Months 5 to 12: Every department	Finance, HR, operations and management. What’s live keeps improving
Year 2: Next level	A new 12-month strategy. The system grows with your company

What stays the same

Your data stays yours Export it at any time. If you leave, you receive a full export within 14 days.
No long lock-in An initial term of three months, then 30 days’ notice.
Confidential from day one An NDA before we see any of your data. Nothing is shared with another company.

Questions owners ask

Will it work with our tools and our team?: Yes. We connect the tools that work and replace only what holds you back, with your approval. Your team needs no technical skills: we handle everything technical and train them on what we build. Examples by department: sales, customer service, finance and operations.
Is our data safe?: Your data sits in its own separate workspace, access is limited to the people who need it, and we sign an NDA from day one. It’s never shared with another company.
How fast will we see results?: Your proposal arrives within 48 hours. Your Business OS goes live in the first month, followed by a new AI capability every month.
How much of my time does it take?: A kickoff, then one hour a month with your CTO. Everything else runs through your shared channel and the Friday update.