AI department
An AI department as a service: a CTO, an operations expert and AI engineers for your company
An AI department as a service means Backend&Co becomes the department that upgrades every other department in your company. A dedicated CTO, a business operations expert and a team of AI engineers set up one central system, your Business OS, in the first month, then add a new AI capability every month: an AI agent, an automation, a new integration or an upgrade.
It is built for UAE companies with 10 to 300 employees that run on disconnected tools and spreadsheets, and it typically costs less than hiring one senior AI engineer.
Your team
- Your dedicated CTO Sets your AI strategy and leads the monthly meeting.
- Agentic development systems The agents, automations and integrations, built and run for you.
- Your AI engineers Build, connect and maintain everything.
First: your Business OS
In the first month we set up your Business OS: one central database for sales, finance, tasks and inquiries, connected to your existing tools, with AI agents working on top.
We build it from our own templates and tailor it to your company, so it’s live in the first month instead of after a year.
Then, every month: a new AI capability
Each month you and your CTO choose the next step: an AI agent, an automation, a new integration or an upgrade. We build it, train your team and keep it running. Larger companies get two or three a month.
One system that gets better every month, not a growing pile of tools.
How your company evolves
| When | What |
|---|---|
| Month 1: Foundation | Your Business OS is live, your tools connected, your data in one place |
| Months 2 to 4: First results | AI where it pays back fastest, often sales and customer service |
| Months 5 to 12: Every department | Finance, HR, operations and management. What’s live keeps improving |
| Year 2: Next level | A new 12-month strategy. The system grows with your company |
Everything your AI department includes
| Included | What it means for you |
|---|---|
| A dedicated CTO | One senior person who knows your company and sets the direction |
| A business operations expert | Your processes mapped, redesigned and taught to your team |
| A team of AI engineers | The building, connecting and upkeep, done for you |
| Company analysis and a 12-month AI strategy | A clear plan: what gets built, in which order, and why |
| Your Business OS, live in month 1 | One central system with your tools connected |
| A new AI capability every month | Two or three a month for larger companies |
| A monthly strategy meeting with your CTO | Review what went live, decide what’s next |
| A written update every Friday | You always know where things stand |
| A shared channel with the team | Slack, Teams, WhatsApp or email |
| Monitoring, maintenance and fixes | Everything we build keeps running |
| Training for your team | Your people actually use what we build |
| Tool and licence review | Keep what works, cancel what doesn’t |
| Technology watch | New AI proposed when it pays for you |
| Quarterly reviews and a yearly strategy | The plan moves with your business |
| Membership of the Backend&Co Network | Benchmarks, introductions and roundtables |
The alternatives, and the catch with each
Nothing talks to each other. Leads slip through the gaps, and your team copies data by hand.
| Option | The catch |
|---|---|
| Hire an AI engineer | One senior AI engineer in Dubai costs AED 40,000 to 60,000 a month in salary alone. It takes months to find one, and one person can’t cover every department. |
| Add another tool | Every new tool adds one more place where your data lives. |
| Hire an agency | Most deliver one project and move on. Nobody stays accountable for the whole picture. |
| Build a custom system | One system for the whole company costs USD 40,000 to 250,000 and 3 to 12 months to build. Usually only large companies can justify that. |
Every department
- Sales
AI in your sales team: every lead answered in minutes, qualified and booked, follow-ups that never slip. Connected to HubSpot, Salesforce, WhatsApp Business and your Business OS.
- Marketing
AI in your marketing: content and campaigns planned and sent on schedule, ad results every morning. Connected to Meta Ads, Google Ads, Mailchimp and your Business OS.
- Customer service
AI in customer service: answers in Arabic and English, day and night, with your team stepping in when it matters. Connected to WhatsApp Business, Zendesk, Intercom and your Business OS.
- Finance
AI in finance: invoices captured and matched, reminders sent on time, monthly numbers without spreadsheets. Connected to Stripe, QuickBooks, Xero and your Business OS.
- HR and recruiting
AI in HR and recruiting: CVs screened, interviews scheduled, new hires onboarded step by step. Connected to GogHR, Workable, LinkedIn Recruiter, Bayzat and your Business OS.
- Operations
AI in operations: orders, stock, jobs and tasks in one database, updated automatically. Connected to Odoo, Shopify, Microsoft Dynamics 365, Microsoft 365 and your Business OS.
- Management
AI for management: one dashboard, and an AI assistant that answers from your company’s own data. Built on your Business OS, with a written report every month.
Read next
- Business OS
Your Business OS is one central database for sales, finance, tasks and inquiries, connected to the tools you already use, with AI agents working on top. Live in the first month.
- How it works
A 30-minute strategy session, a written proposal within 48 hours, your 12-month AI strategy and Business OS in month 1, then a new AI capability every month.
- Pricing
Backend&Co costs from AED 12,000 a month plus onboarding, priced by company size: less than one senior AI engineer. Your exact investment in writing within 48 hours.
Let’s talk about your company.
Confidential. No charge, no obligation.