AI agency in Dubai
An AI agency in Dubai that works as your own AI department
Backend&Co is an AI agency in Dubai for UAE companies with 10 to 300 employees. Instead of delivering one project and moving on, we become your company’s AI department: a dedicated CTO, a business operations expert and a team of AI engineers who set up one central system in the first month, then add a new AI capability every month.
You keep one point of contact, one monthly meeting and one written update every Friday. We do the building, connecting, training and upkeep.
What an AI agency should deliver
Most companies that hire an AI agency get a chatbot, a pilot or a single automation, and then nobody owns what happens next. The tools stay disconnected, the data stays in spreadsheets and the pilot never reaches the rest of the company.
We start the other way round: one central system, your Business OS, that connects the tools you already use. Every AI agent and automation after that works from the same data, so each new capability makes the next one faster to build.
Where the AI works in your company
Sales, marketing, customer service, finance, HR, operations and management: each department gets the AI capabilities that pay back first, in the order your 12-month AI strategy sets. The links below show what changes in each one.
Your team
- Your dedicated CTO Sets your AI strategy and leads the monthly meeting.
- Agentic development systems The agents, automations and integrations, built and run for you.
- Your AI engineers Build, connect and maintain everything.
Every department
- Sales
AI in your sales team: every lead answered in minutes, qualified and booked, follow-ups that never slip. Connected to HubSpot, Salesforce, WhatsApp Business and your Business OS.
- Marketing
AI in your marketing: content and campaigns planned and sent on schedule, ad results every morning. Connected to Meta Ads, Google Ads, Mailchimp and your Business OS.
- Customer service
AI in customer service: answers in Arabic and English, day and night, with your team stepping in when it matters. Connected to WhatsApp Business, Zendesk, Intercom and your Business OS.
- Finance
AI in finance: invoices captured and matched, reminders sent on time, monthly numbers without spreadsheets. Connected to Stripe, QuickBooks, Xero and your Business OS.
- HR and recruiting
AI in HR and recruiting: CVs screened, interviews scheduled, new hires onboarded step by step. Connected to GogHR, Workable, LinkedIn Recruiter, Bayzat and your Business OS.
- Operations
AI in operations: orders, stock, jobs and tasks in one database, updated automatically. Connected to Odoo, Shopify, Microsoft Dynamics 365, Microsoft 365 and your Business OS.
- Management
AI for management: one dashboard, and an AI assistant that answers from your company’s own data. Built on your Business OS, with a written report every month.
Everything your AI department includes
| Included | What it means for you |
|---|---|
| A dedicated CTO | One senior person who knows your company and sets the direction |
| A business operations expert | Your processes mapped, redesigned and taught to your team |
| A team of AI engineers | The building, connecting and upkeep, done for you |
| Company analysis and a 12-month AI strategy | A clear plan: what gets built, in which order, and why |
| Your Business OS, live in month 1 | One central system with your tools connected |
| A new AI capability every month | Two or three a month for larger companies |
| A monthly strategy meeting with your CTO | Review what went live, decide what’s next |
| A written update every Friday | You always know where things stand |
| A shared channel with the team | Slack, Teams, WhatsApp or email |
| Monitoring, maintenance and fixes | Everything we build keeps running |
| Training for your team | Your people actually use what we build |
| Tool and licence review | Keep what works, cancel what doesn’t |
| Technology watch | New AI proposed when it pays for you |
| Quarterly reviews and a yearly strategy | The plan moves with your business |
| Membership of the Backend&Co Network | Benchmarks, introductions and roundtables |
When it arrives
| When | What |
|---|---|
| Month 1: Foundation | Your Business OS is live, your tools connected, your data in one place |
| Months 2 to 4: First results | AI where it pays back fastest, often sales and customer service |
| Months 5 to 12: Every department | Finance, HR, operations and management. What’s live keeps improving |
| Year 2: Next level | A new 12-month strategy. The system grows with your company |
Questions owners ask
- How is this different from hiring an engineer or an agency?
- An engineer is one person without a team or a strategy behind them. An agency delivers a project and moves on. We become your department: one system that improves every month, a 12-month strategy and a team that stays accountable. Side by side: an AI department vs an AI engineer and an AI department vs an agency.
- Will this work for a company like mine?
- The strategy session is where we find out together. If we’re not the right fit, we’ll tell you.
- How fast will we see results?
- Your proposal arrives within 48 hours. Your Business OS goes live in the first month, followed by a new AI capability every month.
- Will it work with our tools and our team?
- Yes. We connect the tools that work and replace only what holds you back, with your approval. Your team needs no technical skills: we handle everything technical and train them on what we build. Examples by department: sales, customer service, finance and operations.
- Is our data safe?
- Your data sits in its own separate workspace, access is limited to the people who need it, and we sign an NDA from day one. It’s never shared with another company.
Read next
- AI department vs agency
Most agencies deliver one project and move on; a custom system costs USD 40,000 to 250,000 and 3 to 12 months. An AI department stays accountable, priced by company size.
- AI department
An AI department as a service: a dedicated CTO, a business operations expert and AI engineers who set up your Business OS in month 1, then add a new AI capability every month.
- Pricing
Backend&Co is one onboarding fee and one monthly retainer, priced by company size: typically less than one senior AI engineer. Your exact investment in writing within 48 hours.
Let’s talk about your company.
Confidential. No charge, no obligation.